The AFC's Reactivation Program
The Application Process - What to expect
Step 1: Application
The application contains 4 sections: Basic Information, Professional Eligibility and Work History, Financial Situation, and Request/Declaration. It should take about 15 minutes to complete. You will know that your application is fully submitted by clicking on the green "Submit" button and confirming submission of your application. You'll need to be able to upload documents including a copy of your ID, documentation of your earnings and/or professional history, and a recent bank statement, including your full name, or similar financial document. The banking statement you provide must include your full name. If you do not have access to a bank statement or screenshot of your bank balance, you can still apply by answering some additional questions about your financial situation within your application.
After you submit your application, you will receive an email confirmation from firstname.lastname@example.org. Please check your spam folder if a confirmation email does not arrive within 24 hours of submitting your application.
If after checking your spam folder, you still have not received a confirmation email within 24 hours, please contact us at email@example.com. (Please title your email: Missing Confirmation Email after Submitting My Application and include your full name.) Alternatively, you can also contact us at 1-888-337-7834 or access the live chat feature from Monday to Friday, 10 AM - 6 PM (ET) to inform us about your missing confirmation email.
Step 2: Review
The Client Services Representative team will check your application and let you know if we have any follow-up questions or require any additional documentation to complete your application. Next, a team of Application Reviewers with extensive professional experience in the live performance sector will review your application and make a decision. Applications are not scored; instead, they are reviewed to confirm that applications meet all the eligibility criteria mandated by the program.
Step 3: Decision & Payment
If your application is approved, you will receive an email from firstname.lastname@example.org with your decision.
If your application is declined, you will receive an email including information about the Review Committee's decision. Applicants who disagree with the reason why their application was declined can appeal the decision. To learn more about the Appeal Process, visit the FAQ.
If your application is missing necessary documentation or includes inaccurate information (I.e., missing unit number/incorrect current address, incorrect Social Insurance Number, etc.), it cannot be reviewed nor processed until you submit the appropriate information.
Once your application is complete, our intention is to advise you of the results of the assessment and, if approved, have a cheque in the mail to you within 45 days. All cheques are processed and mailed by our external payment partner, EP Canada.
To learn more about Canada Post's Delivery Standards, visit their website here. As Canada Post’s website indicates: "Delivery standards are estimates of how long it will take for the mail to be delivered. They’re not guaranteed. Please note: These delivery times exclude the day of mailing."
The AFC’s Reactivation Program is funded by The Government of Canada, through the Department of Canadian Heritage, Canada Performing Arts Workers Resilience Fund (CPAWRF).